1. Introduction
These terms and conditions ("Terms") govern your access to and use of the website operated by L&R Clearing Agency CC ("we", "us", "our"), a Namibian-registered Close Corporation (CC/2012/1572) with its principal place of business at Cnr 10th Road & Sam Nujoma Ave, Walvis Bay, Namibia. By accessing this website or engaging our services, you agree to be bound by these Terms.
2. Services
We provide customs clearing, freight forwarding, cargo coordination, and supply chain support services as described on this website. The specific scope, fees, and timeline of any engagement will be set out in a separate written quotation or service agreement. In the event of any conflict between these Terms and a signed service agreement, the signed agreement shall prevail.
3. Client Obligations
As a client, you agree to: (a) provide accurate, complete, and timely information and documentation regarding your cargo; (b) ensure that all goods shipped are legal, properly classified, and not subject to any sanction or prohibition; (c) comply with all applicable Namibian and international trade, customs, and transport regulations; and (d) settle our invoices within the agreed credit terms.
4. Customs Compliance
While we exercise professional care in preparing and submitting customs declarations on your behalf, the legal responsibility for the accuracy of declared information, the lawfulness of imported or exported goods, and the payment of duties, taxes, and any penalties ultimately rests with the importer or exporter of record. We will alert you to any discrepancies or risks identified during processing but cannot be held liable for inaccuracies in information you provide.
5. Fees and Payment
Our fees are quoted per engagement and are typically denominated in Namibian Dollars (NAD), which is pegged 1:1 to the South African Rand (ZAR). Disbursements incurred on your behalf — including but not limited to port charges, customs duty, VAT, transport, and inspection fees — are billed at cost plus an administrative margin where applicable. Unless otherwise agreed, invoices are payable within 30 days of issue.
6. Limitation of Liability
To the maximum extent permitted by law, our liability for any single engagement shall not exceed the fees paid to us for that engagement. We shall not be liable for indirect, consequential, or speculative losses, including loss of profit, loss of market, or business interruption. We do not accept liability for delays caused by third parties (carriers, port authorities, customs, or other government agencies) or by force majeure events.
7. Confidentiality and Data Protection
We treat your commercial information as confidential and process personal data in accordance with our Privacy Policy and applicable Namibian law. We retain shipment and customs records for the period required by Namibian Customs and Excise regulations.
8. Intellectual Property
All content on this website — including text, logos, graphics, and code — is the property of L&R Clearing Agency CC or its licensors and may not be reproduced without our prior written consent.
9. Governing Law and Jurisdiction
These Terms are governed by the laws of the Republic of Namibia. Any dispute arising from these Terms or from the provision of our services shall be subject to the exclusive jurisdiction of the Namibian courts, unless otherwise agreed in writing.
10. Changes to These Terms
We may update these Terms from time to time. The current version will always be available on this page with the effective date noted below. Continued use of this website or our services after a change constitutes acceptance of the updated Terms.
Effective date: 17 June 2026 · L&R Clearing Agency CC · CC/2012/1572 · VAT 05757590615